Spring Step Women's Galil Boots Medium Black Leather

Had to call to ask about item after days passed, was told it could be special ordered because it was out of stock. It’s been two weeks so I emailed and two days later they reply and tell me it’s taking too long and they will be refunding my money. Hopefully that goes smoothly but I am incredibly disappointed and was willing to wait longer because it was a good price. The item is still showing as available in my size on the website so basically it is inviting disappointment for customers when the order cannot be fulfilled.